Privacy policy

Last updated: May 2026

This privacy policy explains how Grand Dental Ltd, trading as North Street Dental Practice ("we", "us", "our") collects, uses and protects your personal information when you visit our practice, use our website, or otherwise interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data controller: Grand Dental Ltd, trading as North Street Dental Practice.

ICO registration number: CSN6183293

What personal data do we hold?

To provide patients with a high standard of dental care and attention, we need to hold their personal information. This can include:

• Past and current medical and dental conditions; personal details such as age, address, telephone number and general medical practitioner
• Radiographs, clinical photographs and study models
• Information about the treatment we have provided or propose, and its cost
• Notes of conversations or incidents that require a record
• Records of consent to treatment
• Correspondence relating to you and other healthcare professionals — for example, with hospitals or medical specialists

Retaining information

We will retain your dental records while you are a patient and after you cease to be a patient for at least eleven years, or for children until age 25, whichever is the longer.

Security of information

Personal data about you is held in the practice's computer system and/or in a locked manual filing system. The information is only accessible to authorised team members. Our computer system has secure audit trails and we back up information routinely.

Patients have the right to access the data we hold; requests should be made in writing to the Reception / Office Manager.

Contact

To exercise any of your rights, contact us at 01778 422785 or reception@northstreetdental.co.uk.

See also: Cookie Policy →